Indonesia telecommunications sector overview and market update

PwC· June 27, 2026

Indonesia's telecommunications sector is transitioning from a connectivity-driven model to a foundational digital backbone, with total industry revenues projected to reach $17–18 billion in 2025. While mobile services contribute approximately 60% of revenue, the market faces structural pressure from a 97% prepaid subscriber base that limits pricing power and average revenue per user (ARPU). This shift is critical for the sector as it moves toward efficiency, consolidation, and the expansion of enterprise-focused digital services to sustain growth through 2030.

Indonesia’s telecommunications sector is undergoing a significant structural shift, with total industry revenues projected to reach approximately USD 17–18 billion in 2025. Mobile services remain the primary revenue driver, accounting for roughly 60% of the market, yet the sector faces persistent pressure from a subscriber base that is 97% prepaid. This high concentration of prepaid users limits pricing power and constrains average revenue per user (ARPU) growth, despite a steady increase in data consumption across the country's large digital population.

The sector’s role is evolving from a direct economic contributor to a foundational digital backbone that enables productivity and cross-sector transformation. In 2025, Indonesia's economy grew by 5.11% year-on-year, while the information and communication technology (ICT) sector expanded by 8.35% and contributed 4.40% to the GDP. This represents a moderation from 2010 levels, when ICT grew by 13.46% and accounted for 6.48% of the GDP, highlighting the industry's maturity and its critical function in supporting the broader digital economy despite the challenges of an archipelagic geography.

Future value creation in the market is shifting away from simple connectivity toward enterprise solutions, cloud computing, and digital services. To navigate this, industry players are focusing on consolidation and infrastructure optimization as strategic imperatives to improve capital efficiency and scale. This transition is occurring within a complex regulatory environment governed by Law No. 36 of 1999 and Government Regulation No. 28 of 2025, requiring licenses from the Ministry of Investment and Downstream Industry (BKPM) and the Ministry of Communication and Digital Affairs. Operators must now manage emerging reforms in spectrum allocation, data governance, and cybersecurity to capture long-term opportunities in the expanding digital economy.

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